Privacy policy

Samantha (“we”, “our”, “us”) operates this website and related services to provide a seamless shopping experience to our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following personal information:

  • Personal Details: Name, phone number, email address
  • Delivery & Billing Information: Shipping address, billing address
  • Payment Information: Payment method and transaction details (processed securely via payment gateways; we do not store card details)
  • Order Information: Products purchased, order history, returns or exchanges
  • Technical Information: IP address, browser type, device information, and website usage data

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders
  • Deliver products and manage returns or exchanges
  • Communicate order updates and customer support
  • Improve our website, products, and customer experience
  • Send promotional or marketing communications (only if you opt in)
  • Prevent fraud and ensure secure transactions
  • Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or trade your personal data.

Your information may be shared only with:

  • Service providers such as payment gateways, logistics partners, and IT service providers
  • Shopify, our e-commerce platform provider
  • Government or legal authorities, if required by law

All third parties are required to protect your information and use it only for the intended purpose.

4. Data Security

We take reasonable technical and organizational measures to safeguard your personal information. While we strive to protect your data, no online transmission is 100% secure.

5. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Meet legal, tax, or accounting requirements
  • Resolve disputes

6. Your Rights

You have the right to:

  • · Access your personal information
  • · Request correction of inaccurate data
  • · Request deletion of your data (subject to legal obligations)
  • · Opt out of marketing communications at any time
  • To exercise these rights, contact us using the details below.

7. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

Samantha
📧 Email: sales1.samanthafab@gmail.com

📍Address: Plot No. 13/14, Ground Floor, Laxmi Narayan Industries, BRC, Udhna,
, Surat, Gujarat – 394210, India