Terms of service

Welcome to Samantha (“Company”, “we”, “our”, “us”). These Terms of Service govern your access to and use of our website, products, and services (“Services”).

By accessing or using our website, you agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree, please do not use our Services.

1. Eligibility & Account Responsibility

  • You must be 18 years or older to use this website.
  • You agree to provide accurate and complete information during checkout or account creation.
  • You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

2. Products & Information Accuracy

  • Product images are for representation only; actual color and appearance may vary due to screen settings.
  • We reserve the right to modify product descriptions, pricing, or availability without prior notice.
  • We do not guarantee that products will meet individual expectations beyond stated specifications.

3. Orders & Acceptance

  • Placing an order constitutes an offer to purchase.
  • We reserve the right to accept, reject, or cancel orders at our discretion.
  • Orders may be cancelled before dispatch only.
  • Once dispatched, cancellations will be governed by our Return & Refund Policy.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) unless stated otherwise.
  • Prices are inclusive or exclusive of taxes as mentioned on the invoice.
  • Payment must be completed before order confirmation.
  • We reserve the right to correct pricing errors and cancel affected orders.

5. Shipping & Delivery

  • Delivery timelines are estimates and not guaranteed.
  • Risk and responsibility for the product passes to the customer upon dispatch.
  • Delays caused by courier partners, natural events, or incorrect address details are beyond our control.
  • Please refer to our Shipping Policy for full details.

6. Returns & Refunds

All returns, exchanges, and refunds are governed strictly by our Return & Refund Policy, available on our website.

7. Intellectual Property

All content on this website including text, images, logos, designs, and trademarks are the exclusive property of Samantha and may not be copied, reproduced, or used without written permission.

Unauthorized use may result in legal action.

8. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to systems
  • Upload harmful code or malware
  • Misuse content, branding, or customer data
  • Engage in fraudulent, abusive, or misleading behavior
  • We reserve the right to suspend or terminate access for violations.

9. Third-Party Services (Shopify)

Our store is powered by Shopify. While Shopify provides the platform, all transactions are solely between you and Samantha.

Shopify shall not be liable for any disputes arising from purchases made on this website.

10. Limitation of Liability

To the maximum extent permitted by law, Samantha shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the value of the product purchased.

11. Indemnification

You agree to indemnify and hold harmless Samantha from any claims, damages, or expenses arising due to your violation of these Terms or applicable laws.

12. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of revised terms.

14. Contact Information

For any questions regarding these Terms, contact us at:

Samantha
📧 Email: sales1.samanthafab@gmail.com